Table of content

Generic table of content: High Level Structure

So what is all the fuzz about? It it is just a common table of content for management system standards. It took top executives, advisers, experts and lobbyist lots of time to agree on this, so it must be good.

The first implementations of this new High Level Structure were realized end of 2015, after the publication of ISO 9001:2015 for Quality Management Systems, and ISO 14001:2015 for Environmental Management Systems.

Management System Standard Chapters

  • 0. Introduction
  • 1. Scope
  • 2. Normative references
  • 3. Terms and definitions
  • 4. Context of the organization
  • 5. Leadership
  • 6. Planning
  • 7. Support
  • 8. Operation
  • 9. Performance evaluation
  • 10. Improvement

Full Detailed Default HLS Table of Content for Management Systems Standards

0. Introduction
1. Scope
2. Normative references
3. Terms and definitions

3.01 organization
3.02 interested party or stakeholder
3.03 requirement
3.04 management system
3.05 top management
3.06 effectiveness
3.07 policy
3.08 objective
3.09 risk
3.10 competence
3.11 documented information
3.12 process
3.13 performance
3.14 outsource
3.15 monitoring
3.16 measurement
3.17 audit
3.18 conformity
3.19 nonconformity
3.20 correction action
3.21 corrective action
3.22 continual improvement
4. Context of the organization
4.1 Understanding the organization and its context
4.2 Understanding the needs and expectations of interested parties
4.3 Determining the scope of the Management System
4.4 Management System
5. Leadership
5.1 Leadership and commitment
5.2 Policy
5.3 Organizational roles, responsibilities and authorities
6. Planning
6.1 Actions to address risks and opportunities
6.2 Backbone objectives and planning to achieve them
7. Support
7.1 Resources
7.2 Competence
7.3 Awareness
7.4 Communication
7.5 Documented information
8. Operation
8.1 Operational planning and control
9. Performance evaluation
9.1 Monitoring, measurement, analysis and evaluation
9.2 Internal audit
9.3 Management review
10. Improvement
10.1 Nonconformity and corrective action
10.2 Continual improvement

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